A self-ordering kiosk can be employed as a self-service food ordering system wherein the customers can place an order directly at the kiosk. Self-ordering kiosks work very well at fast food restaurants, quick service restaurants, and casual dine restaurants where the footfall is high.
Integrated with the restaurant POS system Self-Ordering Kiosks are fast gaining momentum in changing the way orders are placed at quick-service restaurants with high footfall. Self-ordering kiosks not only benefits the tech-savvy millennials but are highly advantageous for the QSRs as well.
The self ordering kiosk can reduce the ordering time for each customer. It often takes time to place an order at a QSR(Quick Service Restaurant) due to long queues, especially during peak business hours. A self-ordering kiosk helps in diverting some of the people away from the counter which reduces the order taking time. It also helps customers navigate through the menu easily and make quick payments.
1. Therefore, installing a self-ordering kiosk will help you cater to more people and take more orders as it prevents any delays in the total service time.
2. Also, it can reduce the labor cost, not installing a kiosk at your QSR means you will have to hire more people to take orders at the counter. Kiosks provide labor savings by changing the front-of-house structure and lowering the labor cost.
3. To ensure the order accuracy. There are chances of human errors when accepting orders in the traditional way. Even though the servers are trained to repeat the orders to the guest, human errors are inevitable. Especially at high footfall places during the rush hours, the chances of errors in while placing the order are pretty high.
4. Last but not least, improves customer satisfaction,
A self-service food ordering system lets the customers place an order at their own pace. It gives them the time to check through the selected menu items and place the Kiosks come handy when you have a customized menu. The customers can customize their meal as per their own wish and ensure the exactness before payment and order submission.
Installing a self-ordering kiosk decreases the order time and lets people place their orders swiftly, even during busy hours.
Self-ordering kiosks have a lot to offer. They make it easier for your customers to place an order by providing the full menu at their fingertips.
They provide payment versatility, make a payment via cash or securely make card-based payments. The kiosk also provides the customers with adequate information about the food to those soliciting it.
Patrons love the convenience and efficiency that kiosks provide which adds up to great customer experience and leaves them satisfied.
Post time: May-18-2021